Help Center

UChatMate is an AI creative platform combining video generation, intelligent chat, and script writing. Content creators, marketers, and businesses use it to produce professional short-form videos, write engaging copy, and brainstorm ideas.

No. Describe what you want in plain text and our AI handles everything — scene composition, transitions, voiceover, and music. No video editing or design skills required.

Yes. New users get free credits to try all features before committing to a subscription.

Describe your video in text, choose a style and aspect ratio, and click generate. Our AI composes scenes, adds transitions, generates voiceover, and layers music. Most videos render in under 60 seconds.

MP4 export in 720p, 1080p, or 4K. Aspect ratios: 9:16 (TikTok/Shorts/Reels), 16:9 (landscape), 1:1 (square).

Up to 60 seconds — optimized for short-form platforms where engagement is highest.

Brainstorm ideas, answer questions, help with writing, translate content, summarize documents, and more. It maintains context across conversations.

Yes. Conversation history and context persist so the AI can reference earlier discussions.

Credits power on-demand usage. Video generation, extended chat, and premium features consume credits. Subscribers get monthly allowances. Buy extra packs anytime — credits never expire.

Visa, Mastercard, American Express via Stripe. Cryptocurrency (USDT, BTC, ETH) also accepted.

7-day money-back guarantee for first-time subscribers. Credit packs are non-refundable once used. Email [email protected] for requests.

Yes, anytime. Benefits stay active through the billing period. Unused credits carry over 30 days.

Yes. Your content is yours. Never used for AI training. Encrypted in transit and at rest.

Secure servers with enterprise-grade encryption. Regular security audits and SOC 2 compliant practices.